Refund & Returns Policy

Thank you for shopping at Domosci. By placing an order on our website, you agree to the terms outlined below.

Returns

If you are not satisfied with your purchase, you may return most items within 28 days of delivery.

Return Conditions

  • The item must be unused.
  • The item must be in its original packaging.
  • The item must include all accessories, manuals, cables, and components supplied with the product.
  • A receipt or proof of purchase is required.

Return Address

Peterburi tee 53, Lasnamae linnaosa, Tallinn, Harju maakond, 11415, Estonia

Refunds & Exchanges

A refund or exchange will be issued once the returned item has been received and inspected.

  • Refunds are issued to the original payment method.
  • Refund processing times may vary depending on your payment provider.
  • Refunds cannot be issued for items held by customs until they are returned to us.
  • We do not offer exchanges unless the item is damaged, incorrect, or faulty.

Faulty, Damaged, or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us as soon as possible.

Email: info@domosci.com

We will arrange a refund or replacement where applicable. If the order is confirmed to be faulty, damaged, or incorrect, we will also refund the original shipping cost where required.

Shipping Responsibility

Return shipping costs are the responsibility of the customer unless required by law or unless the item is faulty, damaged, or incorrect.

This applies even if the item was originally shipped with free delivery.

Missing Items

Some products may be shipped separately. If something is missing from your order, please:

  • Check your dispatch confirmation emails.
  • Review the delivery notes for each package.
  • Allow extra time for separate parcels to arrive.

If an item is still missing, please contact our support team at info@domosci.com.

Contact Us

If you have any questions about returns or refunds, you can reach us at:

Orynex OÜ
Registry Code: 17604305
Domosci
Peterburi tee 53, Lasnamae linnaosa, Tallinn, Harju maakond, 11415, Estonia
Phone: +372 5335 6032
Email: info@domosci.com
Website: domosci.com

We are here to assist you and ensure your Domosci shopping experience is smooth, secure, and reliable.